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Recordings Manager (RecManager) is a simple application, designed for searching and listening to recordings of telephone or radio conversations. Recordings Manager is also used for backing up recordings on portable media (DVD, DVD-DL) and for user rights administration.
Recordings can be searched for by many criteria:
- call date,
- call time,
- call duration,
- call type (incoming or outgoing),
- incoming telephone number,
- outgoing telephone number,
- in call centers an agent / operator Id can also be filtered.
Application is secured by an username and a password, given by the recording system administrator. This is why the RecManager application can only be used by authorized personnel.
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Advantages:
- the program is enclosed with every LRProfessional system,
- the program is easy to use,
- searching for recordings by many criteria,
- user rights administration for individual user,
- every recordings access is logged,
- easy copying of recordings from LRProfessional server to USB disk drives and other media,
- easy user interface for creating backups on DVD or DVD-DL media,
- can be installed on many remote work stations.
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